News & Events

COMING SOON – 2-Step Verification!

To further protect your account from fraud and unauthorized use, we are implementing an extra layer of security, called Two-Step Verification (2SV), each time you login to Rapport Online and Mobile Banking. Mandatory enrolment will begin this summer. This is another way that Rapport is providing you peace of mind in knowing that your accounts are protected and under your control!

Click here to learn more about Two-Step Verification.

Rapport Quarterly Newsletter - Now Available

This edition of our newsletter features an article on getting the most from your credit card, our new member referral program and the upcoming new First Home Savings Account.

Click here to read our Q2 2023 Newsletter.

Deposit Insurance

FSRA LogoAt Rapport Credit Union, eligible deposits in registered accounts have unlimited coverage through the Financial Services Regulatory Authority (FSRA). Eligible deposits (not in registered accounts) are insured up to $250,000 through the Financial Services Regulatory Authority (FSRA).

For more info click here.

Temporary Changes to Online Bill Payments

Due to system maintenance, members will not be able to add a new bill payment vendor through online or mobile banking.  If you need to add a new bill payment vendor to your account, please contact Member Assistance at 416 925 1107, 1 888 516 6664 or your local Rapport branch. 

Sign up for Online Banking Direct Alerts

Did you know Rapport offers text or email alerts that notify online and mobile banking members any time the following occur:

  • new login to online banking

  • new bill payment vendor is added

  • personal access code / password is changed

  • Interac e-Transfer recipient added

  • new message from Rapport is received through online banking and available to view

  • a business transaction requires an approval (exclusive members who use our small business online banking platform)

It’s easy to sign up!

  1. Login to your online banking account

  2. Click on Messages and Alerts

  3. Next click on Add Contacts on the Manage Alerts Contacts and Mobile Nicknames

  4. Here you can let us know where you'd like to receive your alerts – by email, text message or both.

  5. You will then be asked to accept the conditions of our Alerts Agreement in order to proceed. 

  6. Once registered you will receive a one-time passcode by text or email depending on your selection.  Enter this passcode to continue.

  7. Finally select the alerts you wish to receive on the Manage Alerts link. You can customize which alerts you would like to sign up for – one, some or all of them!    

  1. Login to your mobile banking account

  2. Click on Alerts, then click on Manage Alerts

  3. Select the alerts you wish to receive.  Sign up for one, some or all of them!  

  4. You will then be asked to accept the conditions of our Alerts Agreement in order to proceed. 

  5. Next let us know where you'd like to receive your alerts – by email, text message or both.

  6. Once registered you will receive a one-time passcode by text or email depending on your selection.  Enter this passcode to continue.

If you have any questions or need help setting up Direct Alerts on your account, please contact Member Assistance 416 925 1107 or 1 888 516 6664.

No-Fee Balance Transfer Offer

Take control of your finances and save on annual interest charges with no-fee balance transfers at a 3.9% interest rate when you transfer your credit card balances over to a Rapport Visa or Rapport Business Mastercard.

For more information and to view
Terms and Conditions click here.

 No-fee balance transfers for 6 months* - Learn more

Financial Wellness - Let's check in

Your financial goals are the cornerstone of your financial plan.

The Progress Rapport financial wellness tool was created to help you quickly see where you stand and if any changes should be made to help you achieve your goals.

We’d love to talk to you about it.

 progress rapport - Financial Wellness Tool progress rapport - Financial Wellness Resources

Download Rapport's Mobile App

Rapport Mobile AppYou can do most of your banking anytime, anywhere - from the convenience of your mobile phone.

To get the app, you can download the Apple iOS app here on the Apple iTunes® App Store and the Android app here on Google Play app store.

Logging in is easy, all you need is your member number and the same online banking password you currently use.  To sign up for online banking please contact our Member Assistance team at 416 925 1107, 1 888 516 6664 or help@rapportcu.ca.